Kall Kwik Bury St Edmunds
They phone us when they need technical help
Graphic Design Company | Offices in Bury St Edmunds, Suffolk | Microsoft Windows Server 2012 | 10 computers | Office 365
IT Data Strategy
We help them manage their data storage and retrieval – critical for this design company.
Help With IT Problems
When there is a computer or IT problem they are unable to resolve they know we are there to help.
Server Checks
We monitor the server (and backups) to ensure everything is secure, safe and runs as it should.
Ad Hoc IT Visits
If they need a new computer setting up, the backup tweaking, they know we will visit to help with their IT.
Technical Advice
Providing expert and experienced technical advice is a vital part of the service we provide.
Technical Ad Hoc IT Advice and Technical Help
We assist with the numerous technical issues that occur for this busy business. Providing independent advice and giving them access to our technical experience and expertise when they need it. KallKwik normally handle the simple day-to-day IT issues that arise themselves and just call on us when they have a more technical problem or need advice.
WHAT KALLKWIK SAYS
“We’ve worked with TTL for quite a few years now and would have no hesitation in recommending them. They provide professional support with any IT issues we have and offer advice without baffling us with techno jargon. We’ve found the relationship is a much better way for us to manage the IT systems within our business. We explain the problem and they resolve it – simple really!”
Stewart Green, Managing Director
How We Help KallKwik
A graphic design company, KallKwik offer a full range of printing and design services including graphic and web design. They contacted us in 2013 because they needed a new server and we have been providing ad hoc technical support ever since.
- Assisting with storing their large artwork files
- The challenges that arise from using both Macs and PCs
- Installation of Sage
- Installing and configuring routers and VPN
- Security review
See How Our IT Support Makes A Difference
