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Tips For Creating Strong Passwords

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When working from homestrong passwords and security is especially important as it is one of the most elementary parts of computer security. Yet lots of customers tell me that remembering passwords is a real problem. Ideally every password should be a totally random mixture of characters, but for many this is too challenging. So here … Read more

Computers Booting into Tablet Mode

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Recently we have had a couple of customers phone us because all their desktop icons had disappeared, very distressed. Chatting to them it turned out that the problem is computers booting into Tablet Mode. 
 
So if you suddenly find that you have…
 
  • No easy access to your desktop
  • No program/app icons on your Taskbar
  • Just lots of tiles on your monitor

Then check if your computer has booted into Tablet Mode.
How to get out of it?
  1. Click on the Windows Start icon
  2. Select the Settings cog
  3. Click on System
  4. Select Tablet Mode
  5. Check When I sign in….

Rebecca Mansbridge
August 2018

Encrypting USB Drives with BitLocker

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With GDPR encrypting USB drives with BitLocker is an easy way to help to secure personal data. Part of GDPR (General Data Protection Regulation is assessing the way you store customer data. Some businesses backup to removable USB drives which are then taken offsite. Or use removable USB drives to transport data. If personal data … Read more

November Housekeeping = Internet and IT Security

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Image of person breaking into a computer

Over the last 10 months I have constantly mentioned security, security, security, because we live in a world where criminals are exploiting every IT and online weakness they can. In 2015 we had very few businesses phone us with problems.  In 2016/17 we have seen an increase – as criminals are now targetting businesses. So much so, that I think you need to dedicate November to looking at your security.

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Tips on what to check with email attachments

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Sign to illustrate the danger of emails

Recently we have had several customers who have accidentally downloaded trojans, malware and viruses via emails and links.  Once it was easy to see that an email was a scam but they are much more sophisticated now.  So here is a couple of quick tips that you may want to share around the company, family and friends:

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How to Prevent RSI when using Computers

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Glen, Julie and I have all suffered from muscle strains as a result of our work and I know of at least two customers who have suffered RSI problems.  With the popularity of smartphones, iPads and touchscreens such problems have increased, so I thought you might find this a useful blog.  I am an IT professional not an expert in ergonomics, so I have shamelessly surfed the net.  Please note that we are not certified medical professionals. We have done our best to gather information on Repetitive Strain Injury (RSI) from good sources on the Internet. You should consult a medical professional to get medical advice on RSI.

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